Assessing Needs

This comprehensive resource will help your team not only understand how to assess needs but develop the desire to do it properly.

Every client who requires a health or social care service does so as they have needs they are unable to meet themselves. This product addresses all of your training needs, allowing you to support your clients to live life to the full!

A ‘must have’ for induction, refresher, management and vocational training.

For more information about the Care Certificate click here.

Plus, every trainee receives a FREE training certificate on completion of the course.


SCTV is the only online care training provider to be accredited by the BAC as well as CPD, assuring you of best quality training and service.


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Watch our quick
video preview

This preview is a short sample of the actual course content.

As a guide, this course should take between 40 to 50 minutes. Remember, of course, different people learn at different rates for various reasons.

Printable PDF Syllabus

The syllabus includes, for example:

  • Importance
  • What is assessing needs?
  • Adapting your service
  • Who can assess
  • Types of needs
  • Status needs
  • Satisfying needs
  • Understanding needs
  • Building relationships
  • Person centred care
  • Needs, wishes & preferences
  • Assessing competently
  • Reviewing assessments
  • Record keeping
  • Confidentiality
  • Consent
  • Timing
  • Assessing needs vs. care planning
  • Communication
  • Interviewing skills
  • Accessing documents
  • Transporting documents
  • Data protection
  • Updating assessments
  • Types of assessments
  • Observation
  • Outcomes


Contributes to Care Certificate Standards 1, 2, 3, 9, 10 & 14.