Supervision and Appraisal

You should be able to demonstrate that anyone who supervises or appraises someone else has been properly trained to do so.

This course is designed to give people supervising or appraising the confidence to do so through having learned the necessary skills.

In turn, your organisation should benefit from better skilled workers, which should contribute to improving quality care.

Whether for vocational, refresher or management training, this is supervision and appraisal training designed to make a difference. Is that what you're looking for?

For more information about the Care Certificate click here.

Plus, every trainee receives a FREE training certificate on completion of the course.


SCTV is the only online care training provider to be accredited by the BAC as well as CPD, assuring you of best quality training and service.


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Watch our quick
video preview

This preview is a short sample of the actual course content.

As a guide, this course should take between 60 to 75 minutes. Remember, of course, different people learn at different rates for various reasons.

Printable PDF Syllabus

The syllabus includes, for example:

  • Purpose of supervision and appraisal
  • Being clear about what you're doing
  • Should it be formal or informal?
  • Group supervision
  • Feeling appreciated
  • Empowerment
  • Bias
  • Confidentiality
  • How appraisal affects people
  • The "10 Part Plan"
  • The right culture
  • Support
  • Job descriptions
  • Acknowledging mistakes
  • Effective planning
  • Privacy
  • Four stages of supervision and appraisal
  • How long should it take?
  • Benefits of supervision
  • Downsides of poor supervision
  • Setting realistic objectives
  • Supervision and appraisal differences
  • Appraisals and pay awards
  • Home carer issues
  • Volunteers
  • Feedback
  • Listening
  • Open questions
  • Probing skills
  • Praise
  • Positive criticism
  • Supervise or discipline?
  • Defence mechanisms
  • Blocks and barriers
  • Managing change


Contributes to Care Certificate Standard 1