This excellent resource will improve your understanding of confidentiality, giving you the practical support and advice you need to ensure you are satisfying your confidentiality responsibilities.

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From only
£1.49* Buy credits *Excludes VAT. Based on bulk credit pricing

About the course

As a health or social care worker you have access to private and personal information about those in your care. Do you know who has a legitimate need to know this information? Do you understand your legal duty to protect confidentiality? If not, this is the ideal resource to expand and develop your knowledge, to ensure you are fulfilling your duty of care.

Who is this course for?

Ideal for induction, refresher, management and vocational training.

What does the course cover?

  • What is confidentiality?
  • Legislation
  • General Data Protection Regulations
  • Policies & procedures
  • The individual’s role
  • Record keeping
  • Worries about confidentiality
  • Breaching confidentiality
  • The danger of revealing information
  • Types of confidential information
  • Deciding if information is confidential
  • Access to information
  • Paper records
  • Care plans
  • Post
  • Computers
  • E-mails, faxes & telephone calls
  • Visitors
  • Sharing information
  • Interpreters
  • Relatives
  • Refusing information
  • Accidentally breaking confidentiality
  • Gossip
  • Breaching confidence
  • Breaking confidentiality in day-to-day tasks
  • Secrets
  • Abusing access to information
Download the syllabus (PDF)

How is the course assessed?

After each module you will be asked a set of multiple-choice questions. The answers are marked automatically so you instantly know your score.

Every trainee receives a FREE training certificate on completion of the course as evidence for your records.

From only
£1.49* Buy credits *Excludes VAT. Based on bulk credit pricing
  • CPD Accredited and Skills for Care Endorsed
  • Free certification
  • Standards compliant
  • Access course on desktop and mobile, from work or home
  • No time limits, work at your own pace
  • Monitor and track staff progress

For help with ordering courses, please get in touch.

01953 853070

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