Supervision / Appraisal

Course Details

Ideal for CIS and QCFYou should be able to demonstrate that anyone who supervises or appraises someone else has been properly trained to do so.

This course is designed to give people supervising or appraising the confidence to do so through having learned the necessary skills.

In turn, your organisation should benefit from better skilled workers, which should contribute to improving quality care.

Whether for vocational, refresher or management training, this is supervision and appraisal training designed to make a difference. Is that what you're looking for?

Plus, every trainee receives a FREE training certificate on completion of the course.

The syllabus includes, for example:

  • Purpose of supervision and appraisal
  • Being clear about what you're doing
  • Should it be formal or informal?
  • Group supervision
  • Feeling appreciated
  • Empowerment
  • Bias
  • Confidentiality
  • How appraisal affects people
  • The "10 Part Plan"
  • The right culture
  • Support
  • Job descriptions 
  • Effective planning
  • Privacy
  • Four stages of supervision and appraisal
  • How long should it take?
  • Benefits of supervision
  • Downsides of poor supervision
  • Setting realistic objectives
  • Supervision and appraisal differences
  • Appraisals and pay awards
  • Home carer issues
  • Volunteers
  • Feedback
  • Listening
  • Open questions
  • Probing skills
  • Praise
  • Positive criticism
  • Supervise or discipline?
  • Defence mechanisms
  • Blocks and barriers
  • Managing change

Online Training

Take this course online right now from only £2.99, and take advantage of the flexibility of Social-Care.TV!

DVD Training

A DVD featuring the areas covered by this course is available from Mulberry House.