Challenging Behaviour

Excellent training to help your colleagues understand challenging behaviour, violence and aggression and how to react properly and safely.

Course Details

Produced in direct response to the needs of health and social care providers seeking clear, comprehensive, relevant and easy to use training in this subject.

Ideal for induction, refresher training, management training and vocational training.

Plus, every trainee receives a FREE training certificate on completion of the course.

The syllabus includes, for example:

Behavioural disorders
Fear and anger
Violence and aggression
Effects of challenging behaviour
Risk assessment
Incident prevention
The grinding down effect of challenging behaviour
Risk reduction
Flash points
Triggers
Predictability
Warning signs
Verbal warning signs

Non verbal warning signs
Physical threats
Disaster! The situation has, "kicked off"
Escalation of a problem
Defusing a situation
Body language
Breakaway techniques
Reasonable force
Restraint
Nothing is going to stop the problem - what to do?
Supporting colleagues
Working alone

Online Training

Take this course online right now from only £2.99, and take advantage of the flexibility of Social-Care.TV!

DVD Training

A DVD featuring the areas covered by this course is available from Mulberry House.