Understand Your Organisation

When someone knows how the organisation they work for functions and how they fit into that, their ability to perform well improves enormously.

This course will help a new worker to understand your organisation and how to work effectively in it to achieve your organisation's goals.

Ideal for induction or refresher training, this course will help your new staff member be a valuable asset from Day 1.

For more information about the Care Certificate click here.

They will receive a FREE training certificate on completion of the course.


SCTV is the only online care training provider to be accredited by the BAC as well as CPD, assuring you of best quality training and service.


Take this course today from only
Buy Now
*excludes VAT.
Price based on bulk credit pricing. See price list.
We accept

Watch our quick
video preview

This preview is a short sample of the actual course content.

As a guide, this course should take between 25 to 35 minutes. Remember, of course, different people learn at different rates for various reasons.

Printable PDF Syllabus

The syllabus includes, for example:

  • Organisational aims and objectives
  • Legal obligations
  • Employer duties
  • Employee duties
  • Care values
  • Care Standards
  • Inspectorates
  • Codes of Practice
  • Induction
  • Training
  • Supervision
  • Personal development
  • Clients living fulfilled lives 
  • Supporting needs and preferences
  • Policies and procedures
  • The importance of policies and procedures
  • Accessing policies and procedures
  • Person centred care
  • Putting clients first
  • Working to best practice
  • Key contacts
  • Seeking help
  • Working safely
  • Records  


Contributes to Care Certificate Standards 1, 3, 7, 9 & 10