Role of the Care Worker

In order to fulfil their role efficiently and successfully, health and social care workers need to understand their role and duties (besides, it's an induction requirement).

This course helps them appreciate the significance of their role, their responsibilities, how to meet their organisation's standards and deliver person centred care.

Put across in an informative way, workers should be motivated to put the course contents into action which should benefit your clients and your organisation.

Whether for induction, vocational, refresher or management training, this is the practical type of training you will have been looking for.

For more information about the Care Certificate click here.

Plus, every trainee receives a FREE training certificate on completion of the course.


SCTV is the only online care training provider to be accredited by the BAC as well as CPD, assuring you of best quality training and service.


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Watch our quick
video preview

This preview is a short sample of the actual course content.

As a guide, this course should take between 45 to 55 minutes. Remember, of course, different people learn at different rates for various reasons.

Printable PDF Syllabus

The syllabus includes, for example:

  • Working professionally
  • Codes of Practice
  • Organisational aims and objectives
  • Worker responsibility
  • Worker accountability
  • Sources of information
  • Discrimination
  • Principles of care
  • Person centred care
  • Training needs
  • Exercising rights
  • Risk taking
  • Managing risks
  • Preventing harm
  • Summoning help
  • Emergencies 
  • Managing mistakes
  • The right approach to your work
  • Daily tasks
  • Being patient
  • Developing empathy
  • Service settings
  • Not abusing your role
  • Looking after yourself
  • Sleep
  • Policies and procedures
  • Records and record keeping
  • Communication
  • Confidentiality
  • Relationships
  • Partnerships
  • Key working
  • Teamwork
  • Whistleblowing
  • Working with change
  • Supervision 


Contributes to Care Certificate Standards 1, 2, 3, 5, 6, 7, 9 & 10