Record Keeping

Records in health and social care settings may be required as legal documents, one reason why anyone completing or using records needs to know how to use them, properly.

Standards require training in this area and the Record Keeping course is specifically designed for health and social care providers, like you.

Written communication (record keeping) does need to be taught, this course will do exactly that for you in an easy to understand and easy to put into practice way.

Whether for induction, vocational, refresher or management training, this is proper record keeping (written communication) training, the way you want it to be.

For more information about the Care Certificate click here.

Plus, every trainee receives a FREE training certificate on completion of the course.


SCTV is the only online care training provider to be accredited by the BAC as well as CPD, assuring you of best quality training and service.


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Watch our quick
video preview

This preview is a short sample of the actual course content.

As a guide, this course should take between 30 to 40 minutes. Remember, of course, different people learn at different rates for various reasons.

Printable PDF Syllabus

The syllabus includes, for example:

  • The principles of good record keeping
  • Knowing the use of records
  • Making sure information is understandable
  • Ensuring relevance
  • Being clear and concise
  • Facts
  • Accuracy
  • Checking
  • Accountability
  • The worker's role in record keeping
  • Using records appropriately
  • Working with reading/writing difficulties
  • Developing good record keeping habits
  • Making sure records are useful
  • Legal requirements of records
  • Access to records
  • Confidentiality
  • Different levels of recording
  • Care plans
  • Using black ink and why
  • When to use red ink
  • Open and closed records
  • Dealing with mistakes correctly
  • Proper recording styles


Contributes to Care Certificate Standards 2, 6 & 14