Challenging Behaviour

Excellent training to help your colleagues understand challenging behaviour, violence and aggression and how to react properly and safely.

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From only
£1.49* Buy credits *Excludes VAT. Based on bulk credit pricing

About the course

Produced in direct response to the needs of health and social care providers seeking clear, comprehensive, relevant and easy to use training in this subject.

Who is this course for?

Ideal for induction, refresher training, management training and vocational training.

What does the course cover?

  • Behavioural disorders
  • Fear and anger
  • Violence and aggression
  • Effects of challenging behaviour
  • Risk assessment
  • Incident prevention
  • The grinding down effect of challenging behaviour
  • Risk reduction
  • Flash points
  • Triggers
  • Predictability
  • Warning signs
  • Verbal warning signs
  • Non verbal warning signs
  • Physical threats
  • Disaster! The situation has, "kicked off"
  • Escalation of a problem
  • Defusing a situation
  • Communication
  • Body language
  • Breakaway techniques
  • Reasonable force
  • Restraint
  • Nothing is going to stop the problem - what to do?
  • Supporting colleagues
  • Working alone
Download the syllabus (PDF)

How is the course assessed?

After each module you will be asked a set of multiple-choice questions. The answers are marked automatically so you instantly know your score.

Every trainee receives a FREE training certificate on completion of the course as evidence for your records.

Contributes to Care Certificate Standards 1 & 3

The Care Certificate Logo

All new health and social care workers should be inducted according to the Care Certificate framework. This replaces the Common Induction Standards and National Minimum Training Standards.

Social Care TV have a wide range of training that satisfies the requirements of the Care Certificate. Furthermore, our training covers, at the same time, important aspects of further vocational training.

Learn about the Care Certificate

Also available as part of the Care Certificate Induction. Save up to £70!

This 20 course pack features all the training required for health and social care workers to satisfy the requirement of the Care Certificate.

This great value pack is perfect for new employees to get them inducted quickly and fully trained to national standards.

More details
From only
£1.49* Buy credits *Excludes VAT. Based on bulk credit pricing
This course has subtitles enabled
  • CPD Accredited and Skills for Care Endorsed
  • Free certification
  • Standards compliant
  • Access course on desktop and mobile, from work or home
  • No time limits, work at your own pace
  • Monitor and track staff progress

This course is also available as part of our Care Certificate induction.

More details >

For help with ordering courses, please get in touch.

01953 853070

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