Principles of Care and Confidentiality

This course will genuinely explain what the principles of care are and how to put them into practice during a working day, quite unlike most courses of the same title!

The course will help health and social care workers learn what not to do and why because it is easy to understand and specific to their working situations.

It also includes a section specifically about confidentiality.

Whether for induction, vocational, refresher or management training, this is the online course for learning about the principles of care.

For more information about the Care Certificate click here.

Plus, every trainee receives a FREE training certificate on completion of the course.


SCTV is the only online care training provider to be accredited by the BAC as well as CPD, assuring you of best quality training and service.


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Watch our quick
video preview

This preview is a short sample of the actual course content.

As a guide, this course should take between 40 to 50 minutes. Remember, of course, different people learn at different rates for various reasons.

Printable PDF Syllabus

The syllabus includes, for example:

The care values (values)

  • Individuality
  • Rights
  • Choice
  • Privacy
  • Independence
  • Dignity
  • Respect
  • Partnership
  • Equal Opportunities 
  • Diversity
  • Culture
  • Prejudice
  • Language
  • Discrimination
  • Risk taking
  • Client rights vs worker responsibilities
  • Mobility
  • Trust 

Confidentiality, which includes:

  • Intended purpose of information
  • Policies and procedures
  • Legal duties
  • Maintaining confidentiality
  • Limits of confidentiality
  • Sharing information appropriately
  • General Data Protection Regulations (GDPR)
  • Gossip
  • Interpreters and translators
  • Not keeping secrets
  • Whistleblowing
  • Post
  • Faxes
  • E-mail


Contributes to Care Certificate Standards 1, 3, 4, 5, 6, 7, 10 & 14